One of the biggest hurdles in problem-solving is defining - the Problem Statement itself. A poorly defined problem statement can lead to wasting quite a bit of precious time in closing the information gap.

"I'm here to pay my bills!"   "I don't care, will do whatever they ask me to." "We can do this better, but we don't have the right tools." "I've raised this so many

The need to meet customer's requirements by delivering consistent outputs drives the demand to record and document processes. There are different templates for capturing process information in various formats. One such method used

We recently conducted a LinkedIn survey to understand how professionals within various industries perceive ISO 9001 and Lean. Not surprisingly, the majority of participants agreed that there is a strong alignment between the