Business Case

A high-profile infrastructure project was behind schedule with risk of missing critical milestones, with potential to impact managing contractor’s brand reputation. Our team was engaged to support project leadership team to achieve “Certainty of Delivery” by improving alignment and communication within the project teams and by providing clear visibility on project activities progress.

Results

Open communication, enhancing operational and commercial risks awareness

Key metrics for all levels in place, with clear reporting expectations

Enabled and empowered teams – 88% of 261 operational issues resolved by delivery teams

Accelerated quality issues resolution – 20% increase in NCRs closure rate

Solution focused teams- 62% increase in RFIs closure rate

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