Tier 1 contractor supplied new and rotable parts to mining clients from a regional warehouse and experienced major inventory issues. The business was exposed to warranty liabilities due to weakness in current processes. Our team was engaged to support warehouse operations team to streamline current processes, establish stock accuracy and improve material and information flow across the value stream
61% reduction in Quarantined Parts
$600k reduction in warranty liabilities
Improved stock accuracy from 72% to 99%
Streamlined PRs and WOs processes, eliminating 100% backlog